This policy explains how CA Operator handles information through caoperator.com and its online course platform.
Information we collect
We collect information you provide when you contact us, create an account, enroll, or participate in a course. This may include contact details, enrollment information, course progress, assessment results, and completion records. Our systems may also record technical information such as IP addresses, browser details, and activity needed to operate and protect the service.
How we use information
We use information to provide course access, manage accounts and enrollment, record progress and completion, answer questions, process transactions, maintain required records, and protect our services.
Sharing and sale of information
We do not sell personal information. We share information with service providers as necessary to operate our website, course platform, payment processing, hosting, and communications. We may also disclose information when required by law or when necessary to fulfill course-related recordkeeping and reporting obligations.
Cookies and browser storage
Our website and course platform may use cookies and browser storage to support login sessions, language preferences, security, and course functionality such as progress and timers. Restricting necessary cookies or storage may affect access or course operation.
Retention and security
We keep information as needed to provide our services and meet applicable recordkeeping requirements. We use reasonable safeguards to protect it, but no internet service can guarantee absolute security. Do not send payment card numbers or sensitive identity documents through ordinary email.
Questions and requests
Contact us to ask about your information or request an update or deletion. Some records may need to be retained to fulfill course administration or legal requirements. We may need to verify your identity before responding to a request.
Policy updates
We may update this policy when our services or practices change. The current version will appear on this page with its updated date.